Privacy Policy
How Raavi Security Limited uses your information
This notice explains how Raavi Security Limited collects and uses your personal information and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Data controller: Raavi Security Limited
Company number: 13430397
Registered office: Office 15, 11–17 Fowler Road, Hainault, Essex, IG6 3UJ, United Kingdom.
Email: info@raavisecurity.co.uk
Telephone: 0333 004 9945
Raavi Security Limited is responsible for deciding how and why your personal information is processed in connection with our security services, website and business activities.
2. The information we collect
Depending on how you interact with us, we may collect your name, contact details, company or organisation details, job title and information contained in your enquiries.
If you contact us through our website, we may collect the information you provide, such as your name, email address, telephone number and the details of your enquiry.
If you request a quotation or information about our security services, we may also collect information about your premises, security requirements, preferred services and other information necessary to understand and respond to your request.
If you apply for a position with us, we may collect information contained in your application, CV, employment history, qualifications, references and other recruitment information that you choose to provide.
We may also collect technical information about your use of our website, including your IP address, browser type, device information and information collected through cookies and similar technologies.
3. How and why we use it
We use your information to:
- Respond to enquiries and requests for information.
- Provide quotations and information about our security services.
- Arrange and manage security services for customers.
- Communicate with existing and prospective customers.
- Manage our business relationships with customers, suppliers and contractors.
- Process and assess job applications.
- Maintain and improve our website and services.
- Protect the security and integrity of our website and systems.
- Prevent fraud, misuse or other unlawful activity.
- Comply with our legal and regulatory obligations.
- Establish, exercise or defend our legal rights.
Under the UK GDPR, our lawful bases for processing may include performance of a contract with you (Article 6(1)(b)); compliance with our legal obligations (Article 6(1)(c)); our legitimate interests in operating and developing our business and providing security services (Article 6(1)(f)); and your consent where consent is required (Article 6(1)(a)).
4. Marketing
Where permitted by law, we may contact you about our services, security solutions or other relevant business information.Where consent is required, we will ask for your consent before sending marketing communications.You can withdraw your consent or ask us to stop receiving marketing communications at any time by contacting us.We will never sell your personal information.
5. Who we share your information with
We may share your information where necessary and lawful with:
- Our employees and authorised personnel who need the information to carry out their duties.
- Customers and prospective customers where necessary to provide or manage our services.
- Service providers and contractors supporting our business operations.
- Website hosting, IT, software and security providers.
- Professional advisers, including legal, accounting and insurance providers.
- Recruitment and employment service providers where appropriate.
- Government bodies, regulators, law enforcement agencies or other authorities where we are legally required to do so.
Where third-party organisations process personal information on our behalf, we require them to handle that information securely and in accordance with applicable data protection requirements.
6. Storing your information and international transfers
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Some of our service providers may process personal information outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place in accordance with applicable UK data protection law.
For information about cookies and similar technologies used on our website, please see our Cookie Policy.
7. How long we keep your information
We keep personal information only for as long as necessary for the purposes for which it was collected and to meet our legal, regulatory, contractual, accounting and reporting requirements.The length of time we retain information depends on its nature and why we need it.For example, information relating to customer enquiries may be retained for an appropriate period after the enquiry has been dealt with. Information relating to contracts, business transactions and recruitment may be retained for longer where necessary.
When information is no longer required, we will securely delete or anonymise it where appropriate.
8. Your rights
Depending on the circumstances, you have rights under UK data protection law, including the right to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information where legally applicable.
- Request restriction of processing in certain circumstances.
- Object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at info@raavisecurity.co.uk.
9. Automated decision-making
We do not make decisions about you using solely automated processing that produces legal or similarly significant effects.
10. Complaints
If you have any concerns about how we handle your personal information, please contact us first so that we can investigate and try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
Further information about the ICO and how to make a complaint is available through the ICO website.
11. Changes to this notice
We may update this Privacy Notice from time to time to reflect changes to our business, services, website, technology or applicable data protection requirements.
The latest version will be published on this page.
Last updated: August 2026